Privacy Policy

Last Updated: 08-13-2025 · Version 1.0

Introduction

This Privacy Policy describes how the Multi-store Metaobject App (“we,” “our,” or “us”) collects, uses, and protects your information when you use our Shopify application. The app enables synchronization of metaobjects across multiple Shopify stores using a parent-child relationship model.

Information We Collect

Information You Provide

  • Shopify store domain, connection tokens, and store configuration
  • Parent-child store relationships and connection credentials
  • Metaobject definitions and entries chosen for syncing
  • Basic store identification and authentication data

Information We Collect Automatically

  • How you interact with the app, including sync operations and connection status
  • App performance metrics, error logs, and webhook delivery statistics
  • Real-time monitoring of store connections and sync health

Information from Third Parties

  • Metaobject information accessed through Shopify's Admin API

How We Use Your Information

Core App Functionality

  • Store synchronization between parent and child stores
  • Establishing secure connections between stores
  • Verifying store credentials and managing access
  • To track and manage synchronization status and operations

Service Improvement

  • To monitor app performance and identify areas for improvement
  • Identifying and resolving technical issues
  • To ensure compliance with Shopify's webhook delivery requirements

Customer Support

  • Resolving connection and sync issues
  • Understanding usage patterns for feature development

Information Sharing and Disclosure

Third-Party Services

  • Sharing data with Shopify through their APIs
  • We may use third-party services for hosting, analytics, and support

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Data Retention

  • Retaining data during active service use
  • Users can request deletion by contacting support
  • We may retain backup data for a limited period for disaster recovery

Your Rights and Choices

Access and Control

  • Viewing store connections and synced metaobjects through the app
  • Removing store connections at any time
  • You can stop synchronization operations through the app interface

Data Portability

You can export your metaobject data through Shopify's standard export features.

International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place.

Changes to This Privacy Policy

Policy updates will be communicated through posting in the app, in-app notifications, and updating the date shown at the top of this page.

Contact Information

Shopify-Specific Information

  • This app is developed as a Shopify Partner application and follows Shopify's Partner Program requirements.
  • We access your Shopify store data through Shopify's Admin API with your explicit permission.
  • We monitor webhook delivery success rates to ensure compliance with Shopify's requirements.